Scope of Application
Our business solutions are related to small, medium and large companies throughout Brazil, extending this service to International clients that have activities in Brazil. We would like to introduce ourselves to these clients outside Brazil, so we have developed an integrated portal in English www.accountingexpert.com.br that has translations in several other languages and works regarding your browser language. You can also change your favorite language on the bottom of the page. In the case of access in Brazil we recommend the access into Portuguese portal: www.eximiocontabil.com.br directly.
Accountants are required by law to inform their clients of their policies regarding privacy of client information. Such practice is called Professional Ethic by Board of Accounting in Brazil and must be followed. Our accounting Systems have the expertise to protect the Confidentiality and Security of Current and Former Client’s Information in order to guard your nonpublic personal information, we maintain physical, electronic, and procedural safeguards that comply with our professional standards. Due to these policies we are not authorized to provide copies of any documents to bankers and other third parties who may need the information without your written authorization.
The client declares to be aware of these legal and political terms of the Exímio, attesting its reading as well as the content of the Frequently Asked Questions (FAQs) that comprise the content of this web site.
Limitation of liability
Liabilities depend on the services contracted so each client has different needs. Accountants may not be responsible for poor business administration of the client, although they should guide their clients always in writing when solicited or spontaneously when the professional realizes significant changes that must be measured. Our team often include a limited liability clause in services contract to insulate themselves from potential contractual damages that arise from a breach of contracts. A limitation of liability is a cap on either the type of damages available or the amount of damages available. Damages can be direct, in that the harm flows directly from the contractor’s conduct, or they may be consequential, in that the harm was a factor in the amount but not necessarily the direct cause of the harm.
In respect of our customers we give Quality Assurance of our services which means that, within a certain contractual period stipulated in writing (usually 30 days), if you are not satisfied with our services for any reason justified, they will not be charged. This guarantee must be fixed in contract with the customers and will be unique, being that after the period of 30 days the client declares satisfaction with the contracted terms. Money Back Guarantee: We make it possible to return the values of services contracted and received if they are not executed, according to contractual norm.
Client needs can not be ignored! We understand the needs and interests of our clients for this reason we try to present them in advance, before these needs can generate a problem. Our support works 24/7, 24 hours a day, seven days a week via the Internet and WhatsApp being our business hours from 8:00 a.m. – 6:00 p.m., Monday through Friday (Saturday under schedule).We want to have YOU as our customer, if there is doubt about our customer service feel free and look for us! We guarantee the answer!